Supplier Complaints & Actions
Replace manual complaint handling with automated tracking, resolution workflows, and full supplier accountability.
Before Prospeum
Before Prospeum
Before Prospeum
Manual process, often handled with spreadsheets and emails
Little to no documentation and traceability
Actions often forgotten due to missing reminders and notifications
After Prospeum
After Prospeum
After Prospeum
Fully digitalized action and reclamation management
Automated reminders and follow-up actions handled by the system
Tracking throughout the entire process
"
Before Prospeum, tracking supplier complaints and corrective actions was chaotic—spreadsheets, emails, and missing follow-ups. Now, every issue is logged, fully traceable, and integrated into our procurement workflows. We resolve problems faster, ensure accountability, and proactively address suppliers.
Before Prospeum, tracking supplier complaints and corrective actions was chaotic—spreadsheets, emails, and missing follow-ups. Now, every issue is logged, fully traceable, and integrated into our procurement workflows. We resolve problems faster, ensure accountability, and proactively address suppliers.
Christoph Nonnenmacher
Quality & Supply Chain Engineering
"
Before Prospeum, tracking supplier complaints and corrective actions was chaotic—spreadsheets, emails, and missing follow-ups. Now, every issue is logged, fully traceable, and integrated into our procurement workflows. We resolve problems faster, ensure accountability, and proactively address suppliers.
Christoph Nonnenmacher
Quality & Supply Chain Engineering
Intuitive Complaint & Action Management
Handling supplier complaints and corrective actions is effortless with an intuitive interface. Track issues, resolve them faster, and reduce manual effort with a structured, user-friendly process.
Full traceability
Every complaint and corrective action is fully traceable, with a documented history of steps taken, resolutions made, and compliance ensured—providing transparency and accountability.
Seamless process integration
Supplier complaints and corrective actions integrate seamlessly into procurement workflows. Actions trigger automatically based on evaluations, risks, or compliance gaps, ensuring proactive supplier management.
Intuitive Complaint & Action Management
Handling supplier complaints and corrective actions is effortless with an intuitive interface. Track issues, resolve them faster, and reduce manual effort with a structured, user-friendly process.
Full traceability
Every complaint and corrective action is fully traceable, with a documented history of steps taken, resolutions made, and compliance ensured—providing transparency and accountability.
Seamless process integration
Supplier complaints and corrective actions integrate seamlessly into procurement workflows. Actions trigger automatically based on evaluations, risks, or compliance gaps, ensuring proactive supplier management.
Frequently asked questions
Frequently asked questions
Frequently asked questions
What is complaint management?
How can Prospeum support in complaint management?
What is supplier actions?
What are typical supplier actions?
What are the benefits of using Prospeum for supplier actions?
What is complaint management?
How can Prospeum support in complaint management?
What is supplier actions?
What are typical supplier actions?
What are the benefits of using Prospeum for supplier actions?
What is complaint management?
How can Prospeum support in complaint management?
What is supplier actions?
What are typical supplier actions?
What are the benefits of using Prospeum for supplier actions?
What is complaint management?
How can Prospeum support in complaint management?
What is supplier actions?
What are typical supplier actions?
What are the benefits of using Prospeum for supplier actions?
Ready to build your team's dream SRM?
Experience the power of data-driven decision-making with lean and easy-to-use workflows today.
Ready to build your team's dream SRM?
Experience the power of data-driven decision-making with lean and easy-to-use workflows today.
Ready to build your team's dream SRM?
Experience the power of data-driven decision-making with lean and easy-to-use workflows today.
Ready to build your team's dream SRM?
Experience the power of data-driven decision-making with lean and easy-to-use workflows today.